Return Policy
When a refund is available for our Programs, and how to request one.
1. Overview
This Return Policy explains how fees are treated for the SDE Launchpad program, individual module enrolments, and our paid demo classes. It applies alongside our Terms and Conditions. Please read it before making any payment.
2. Program fees are non-refundable
Enrolment fees for the SDE Launchpad program, for individual modules, and for module bundles are non-refundable once payment has been made. This applies whether or not you attend the live classes, and whether you withdraw before the cohort begins, partway through, or after completing it.
We keep cohorts under fifty students and plan capacity around confirmed enrolments, so a seat you reserve is a seat another applicant could not take. We offer paid demo classes precisely so that you can judge the teaching style before committing, and we encourage you to use them.
The exceptions to this section are set out in Sections 4 and 5 below.
3. Free intro call
The free introductory call carries no fee, so no refund applies to it. It is a conversation rather than a class — a one-to-one discussion of your background and which module suits you, before booking a paid demo or enrolling in a Program.
4. Demo classes
The Single Demo Class (₹1,000, one hour, held Mondays and Tuesdays) is fully refundable. If you feel you did not learn anything new in the class, tell us and we will refund the full ₹1,000 — no questions asked, and no explanation required. The fee is not credited against a later enrolment.
The 2-Week Demo (₹16,000 for eight live classes of two hours each, priced at ₹2,000 per class) is refundable on a pro-rata basis. If you stop attending partway through, we refund ₹2,000 for every class you did not attend — no questions asked. For example, if you attend one class, ₹14,000 is returned to you; if you attend two, ₹12,000; and so on.
If you attend all eight classes and decide not to enrol, no refund is due, as the full service you paid for has been delivered.
If you go on to enrol in any single module or bundle, at either the Pro or Elite tier, the full ₹16,000 is credited against your Program fee — you pay only the balance. Once that credit has been applied to an enrolment, it forms part of the Program fee and is treated under Section 2 above, which means it is no longer refundable.
5. If we cancel or postpone a cohort
If we cancel a cohort before it begins, or postpone its start by more than four weeks, you may choose either a full refund of the Program fee or a transfer to a later batch at no additional cost. Section 2 does not apply in this situation.
Individual sessions that cannot go ahead as planned are rescheduled or made available as a recording, as described in our Terms and Conditions, and do not give rise to a refund.
6. Batch transfer & free repeat
If your circumstances change and you cannot continue with your current cohort, you may request to pause your seat and join a later batch instead, subject to seat availability. Every enrolment also includes a free batch repeat for the period described in our Terms and Conditions, so you can sit the same material again at no extra cost.
In practice this is what we would encourage rather than a withdrawal: the seat you paid for stays available to you.
7. How to raise a request
Email contact@interviewgeeks.com with your full name, the email address or phone number used at enrolment, and what you are asking for — a 2-Week Demo pro-rata refund, a batch transfer, or a question about this policy. For a pro-rata refund, please also tell us which classes you attended. We aim to respond within two business days.
8. Processing time
Where a refund is due under Sections 4 or 5, it is processed to your original payment method within 7–10 business days, less any payment-gateway charges that are not recoverable by us. Depending on your bank or card issuer, it may take a few additional days for the amount to reflect in your account.
9. Contact us
For anything not covered above, reach out at contact@interviewgeeks.com and we'll work it out with you directly. If you are not satisfied with our response, you may escalate to our Grievance Officer, whose details are in Section 15 of our Terms and Conditions.